Terms of Service
1. About MindMePlay
MindMePlay is provided by MINDMEPLAY LTD (registered in England and Wales; registered office 22 Bugle Grove, Finchwood Park, Wokingham, Berkshire, England, RG40 4NG). It is a mental preparation and journaling app for cricketers, providing guided audio sessions, journaling tools, and progress features intended to support focus, confidence, and reflection.
MindMePlay is a wellbeing and performance tool. It is not a medical product, a diagnostic tool, or a substitute for professional medical, psychological, or coaching advice. If you have concerns about a young person's mental or physical health, please speak to a qualified professional.
2. Who can use the app
- Anyone under 18 may use the app only through a profile created and managed by a parent or guardian. Young people cannot create their own accounts.
- Adults aged 18 and over may create their own account, and may manage one or more young players' profiles.
By setting up a young player's profile, a parent or guardian confirms they have the authority to agree to these terms and the Privacy Policy on the young player's behalf, and that they consent to the young player's use of the app.
3. MindMePlay Membership (subscription)
MindMePlay is in its launch period. Some features are still being developed and improved, and parts of the app may change, be added, or be removed. Because the app is being actively developed, it is provided "as is": we aim for a reliable, high-quality experience, but we cannot guarantee it will always be uninterrupted or error-free.
MindMePlay Membership is an annual, auto-renewing subscription:
- The price is shown in the app before you buy.
- One membership covers up to four player profiles on your account.
- Payment is charged to your Apple ID (or, in future, your Google Play account) at confirmation of purchase. Subscriptions are managed for us by RevenueCat.
- The subscription renews automatically at the end of each year unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
- You can manage or cancel your subscription at any time in your device's account settings (for Apple: Settings → your name → Subscriptions). Cancelling stops the next renewal; you keep access until the end of the period already paid for.
If we change the membership or its price, we will make the change clear before it applies to you.
4. Your account
- You are responsible for keeping your account details, including passwords and parental PINs, secure.
- Provide accurate information when creating an account or profile.
- Tell us promptly if you believe your account has been used without your permission.
- Parents and guardians are responsible for supervising the profiles they manage.
5. Acceptable use
When using MindMePlay, you agree not to:
- Use the app for any unlawful purpose.
- Attempt to disrupt, damage, or gain unauthorised access to the app or its systems.
- Copy, resell, or commercially exploit the app or its content without our permission.
- Misuse free-text fields to enter content that is unlawful, abusive, or harmful.
6. Your content
Journal entries, notes, and other content you create belong to you. This content is stored on your device so you can access your own history; we do not see it. If you are an adult member and choose to switch on cloud backup when it becomes available as a membership benefit, your own profile's content is also stored on our servers with your explicit consent, as described in the Privacy Policy. We do not publish your content, sell it, or share it with other users.
7. Our content
The app, its design, its guided sessions, its written and audio content, and the MindMePlay name and branding are owned by us or our licensors. You may use them only within the app as intended. You may not copy or redistribute them without permission.
8. Availability and changes
We may update, change, or discontinue parts of the app at any time, particularly during this launch period. We may also update these terms. When we make a significant change, we will update the date at the top of this page and, where appropriate, notify users in the app. Continuing to use the app after a change means you accept the updated terms.
9. Ending use
You may stop using the app and delete your account at any time. How to delete your account, and what happens to your data when you do, is explained at mindmeplay.com/delete-account. We may suspend or end access to an account if these terms are seriously or repeatedly broken, or if needed to protect users or comply with the law.
10. Disclaimers and liability
MindMePlay is provided to support wellbeing and performance, but it cannot guarantee any particular outcome. To the fullest extent permitted by law, we are not liable for indirect or unforeseeable loss arising from use of the app. Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud.
Nothing in these terms affects the statutory rights of consumers, including parents and guardians, under applicable law.
11. Governing law
These terms are governed by the laws of England and Wales. This does not remove any protection available to you under the laws of the country where you live.
12. Contact us
For any question about these terms, contact: [email protected]